SMBMSP 15 - Online Reputation Management
May 13, 2009
MP3 Audio: SMBMSP 15 - Online Reputation Management (28.39mb) Download
By: SMBMSP visit website
Genre: podcast
Tags: bradbellaver, breakfast, gregswan, minneapolis, minnesota, reputation, rickmahn, smbmsp, socialmedia, stpaul
In our third podcast, we talk with Greg Swan of Weber Shandwick (Minneapolis) about online reputation management.� Greg, along with Christopher Lower of Sterling Cross Communications, will be presenting on this topic at the Social Media Breakfast - Twin Cities #15 on May 22nd, 2009.
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You can RSVP for the breakfast at http://smbmsp15.eventbright.com.
Show Notes:
4:30 Dominos and "Motrin Moms"
7:15 Snake head salad - yum!
10:00 What worse, the problem or the reaction to it?
14:50 Dell example of reputation management
17:20 F Apple!
20:00 User reviews and reputation
24:00 Main benefit of Greg's presentation at the event
26:30 Online monitoring tools
27:50 There WILL be bacon!
29:00 Thanks/wrap-up
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Building community, changing the way businesses connect with customers through the profligate use of social media and bacon.
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