Denise On DirecTV

July 12, 2008

MP3 Audio: Denise On DirecTV (7.80mb) Download

Tags: blackshaw, consumers, directv, feedback, tell3000

Denise and Greg talk about Denise's travails with DirecTV


Mike On Southwest Airlines

July 3, 2008

MP3 Audio: Mike On Southwest Airlines (9.40mb) Download

Tags: blackshaw, consumer, feedback, tell3000

Greg and Mike discuss Southwest Airlines and American Airlines


Alex On Southwest Airlines

July 2, 2008

MP3 Audio: Alex On Southwest (6.38mb) Download

Tags: blackshaw, consumer, feedback, tell3000

Pete and Alex talk about Southwest Airlines


Deb On American Airlines

June 29, 2008

MP3 Audio: Conversations With Consumers #4 (8.68mb) Download

Tags: blackshaw, consumer, feedback, tell3000

Erika and Greg talk to Deb about Walmart and American Airlines


Eric On Verizon Wireless

June 28, 2008

MP3 Audio: Conversations With Consumers #3 (5.04mb) Download

Tags: blackshaw, consumer, feedback, tell3000

Erica and Eric discuss Verizon wireless


Jeffrey On Air Tran

June 28, 2008

MP3 Audio: Conversations With Consumers #2 (4.97mb) Download

Tags: blackshaw, consumer, feedback, tell3000

Pete and Jeffrey discuss Jeffrey's experiences with Air Tran


Jeffrey On Sprint

June 28, 2008

MP3 Audio: Conversations With Real Consumers #1 (9.65mb) Download

Tags: blackshaw, consumer, feedback, tell3000

Pete and Jeffrey discuss Jeffrey's experiences with Sprint


Description

Pete Blackshaw, author of Satisfied Customers Tell Three Friends, Angry Customers Tell 3000, talks to consumers about key issues.

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